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As a genealogical researcher, I always feel disappointed when I have worked for a client for two hours or more, and I have found little, sometimes nothing, in the way of new information. That’s not exactly true, since I will provide (as part of HSP’s Research by Mail service) a detailed list of what I have looked at, which does provide a service—these sources don’t need to be looked at again. Still, it is a little frustrating.

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